Revocation instruction & revocation form of Commercers Solutions GmbH

Revocation instruction

You have the right to revoke this contract within fourteen days without stating a reason.

The revocation period is fourteen days as from the day on which you or a third party named by yourself, who is not the carrier, have taken possession of the goods.

In order to exercise the right of revocation, you have to inform us (Commercers Solutions GmbH eCommerce & Logistik Zentrum, Parchimer Str. 1, D-19386 Lübz, Tel. +49 (0)38731-390000, Fax. +49 (0)38731-399819, email: by means of an unambiguous declaration (e.g. by a letter sent by post, fax or email) of your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not prescribed.

To comply with the revocation period, it is sufficient for you to send the message exercising the right of right of revocation before the revocation period expires.

Consequences of revocation

If you revoke this contract, we shall repay to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs arising from your choice of a method of delivery other than the least expensive standard delivery we offer), without delay and at the latest within fourteen days from the day on which we receive the message stating your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless we have expressly agreed otherwise; in no case will you be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have produced evidence that you have sent the goods back, depending on which is the earliest. You have to send back or transfer the goods to us immediately or at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The time limit shall be deemed to have been observed if you dispatch the goods before the expiry of the time limit of fourteen days. We bear the direct costs of the return of the goods. You only be liable for any diminished value of the goods if this loss of value was caused by a handling that was not necessary for you to check the quality, characteristics and method of function of the goods.

Exclusion or premature lapse of the right of revocation

The right of revocation shall lapse prematurely in the case of contracts for the delivery of sealed goods which, for reasons of health protection or hygiene are, not suitable for return if their seal is removed after delivery. This shall also apply in the case of goods manufactured according to customer specification or tailored to meet the personal needs of the consumer.

Sample revocation form

If you want to revoke this contract, then please fill in this form and return it to us. Please cross through the inapplicable items indicated by an *.


Commercers Solutions GmbH
Parchimer Str. 1
D-19386 Lübz

Fax: 038731-399819

I/we (*) herewith revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the performance of the following service (*)




Ordered on (*) ____________ / received on (*) __________________


Name of the customer(s)

Address of the customer(s)

Signature of the customer(s) (only for a message on paper)



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