General terms and conditions of business

§ 1 Scope of application
The following general terms and conditions of business (GTB) in the version present in the Internet at the time of the order shall apply exclusively to the business relationship between Commercers GmbH (hereinafter referred to as com) and the non-commercial, natural and adult buyer (hereinafter referred to as the customer). Additional verbal agreements are not permissible and shall not be made. The GTB can be saved and/or printed for the purpose of the order.

§ 2 Conclusion of contract
The customer orders goods from com on an online form in the Internet. Orders are accepted only under the conditions of the web site and these GTB, and as long as stocks last. If the order exceeds normal household quantities, it shall require the express agreement of com. The contract between the customer and com shall come into effect upon its acceptance by com. This takes place by sending the shipping confirmation by email or post, or at the latest upon delivery of the goods.

§ 3 Decoration
The stated price refers exclusively to the goods stated description. Articles displayed in images for the purposes of decoration or illustration are expressly not included in the price unless this is stated in the text.

§ 4 Individualization
Please note that any preview function in the case of individualization is exclusively for the purpose of illustrating the individualization and is not a representation of the final result. We will then optimally implement your desired individualization within the scope of the production.

§ 5 Delivery
Unless something else has been agreed, the goods will be delivered from stock to the stated delivery address after receipt of payment. You will find the delivery time under our product and shipping information - it always starts with the receipt of payment. The currently applicable shipping prices are stated in the ordering process. The risk on the ordered goods shall pass to the customer upon delivery of the goods, even in the case of partial deliveries. If the customer does not accept the goods, after the unsuccessful expiry of an extension period of two weeks, com shall have the right to withdraw from the contract or demand damages. The delivered goods shall be accepted by the customer, including cases of insignificant defects, without prejudicing his or her warranty rights.

§ 6 Payment
The purchase price is due on completion of order. The prices at the time of order shall apply. All prices include the legal applicable value added tax. The customer may pay, among other ways, by PayPal PLUS (depending on the offer by PayPal, direct debit, credit card) - all information can be found HERE.

§ 7 Offsetting
The customer may only offset those counter claims that are undisputed or have been legally established.

§ 8 Retention of ownership
The goods shall remain the property of com until full payment has been received for all goods on the particular order.

§ 9 Warranty
The statutory warranty rights apply to all goods from our shop.

§ 10 Right of revocation
Consumers are entitled to a right of revocation. The revocation instruction contains more detailed information on the right of revocation.

§ 11 Information about the online settlement of disputes
The EU Commission provides a platform for the out-of-court settlement of disputes. This gives customers the initial opportunity of resolving disputes in connection with their online orders without the intervention of a court. The dispute settlement platform can be accessed at the external link (you leave our web site) Our email address for the settlement of any dispute is We are neither obligated nor prepared to participate in a dispute settlement procedure before a consumer arbitration board.

§ 12 Changing and storing data
Before completion of the purchase, you are given an overview of all the data you have entered and the items you have ordered. If you notice an error, you can correct it by using the "Back" function of your browser or by clicking the relevant checkout step. We do not store the contract text of your order. After completing your order to us, you can print it out by clicking the link to "Print" on the acceptance of order page. We will also send you an acceptance of order and a confirmation of order containing all the order data and our general terms and conditions of business to the email address you have entered. The contract text is in English.

§ 13 Court of jurisdiction and applicable law
The law of the Federal Republic of Germany shall apply exclusively in the event of differences of opinion and legal disputes. For orders from dealers, legal persons under public law or special funds under public law, or if the customer after conclusion of contract changes his or her place of residence or usual abode to a country other than the Federal Republic of Germany or the place of residence or usual abode of the customer is not known in the event of a legal action being brought, the court of jurisdiction for all disputes arising from or in connection with orders shall be Schwerin.

§ 14 Severability clause
Should individual terms of this contract be wholly or partly invalid or if the contract has an omission, the validity of the remaining terms shall remain unaffected. The hotline is available if you have any questions about the order. Please continue to observe the terms of revocation and data protection.


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